FREQUENTLY ASKED QUESTIONSGet answers to some of the common questions we receive
Does Precision Chem-Dry offer coupons, specials or promo codes for carpet cleaning?
Yes, at Precision Chem-Dry we do occasionally offer coupons and special promotions. You can find our current coupons on our Coupons page. You should also follow us on Facebook, Google+ & Twitter to get the latest coupons for carpet cleaning in Highland, Springville, Eagle Mountain, Provo, and surrounding areas.
Are Chem-Dry products safe for my kids and pets?
All of the ingredients in Chem-Dry’s primary cleaner, The Natural®, are on the F.D.A.’s G.R.A.S. (Generally Recognized as Safe) list and are safe for your carpets, home, family, and the environment. As the name states, The Natural® doesn’t contain any harsh soaps or chemicals but is rather composed of natural elements that are safe for your carpets.
Is Chem-Dry the same as steam cleaning?
No, Precision Chem-Dry is not a steam cleaner. We use a carbonated cleaning solution combined with powerful suction to lift and remove dirt and grime from your carpets. As a result, we do not need to use the gallons of water that traditional steam cleaners use. Continue on to the next question below to see how Chem-Dry compares to steam cleaning.
How does Chem-Dry compare to steam cleaning?
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. This process leaves you with wet carpets for 1-2 days. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.
Precision Chem-Dry’s process is very different. We use a carbonated cleaning solution called The Natural® that employs millions of microscopic bubbles to explode dirt from deep in your carpet fibers. The use of carbonation allows us to use a fraction of the water that steam cleaners require. After the carbonation releases and lifts the dirt, our high powered equipment agitates and extracts the dirt and moisture from the carpet. No sticky residue, no excessive moisture – just clean, healthy carpet and quick dry times.
What type of chemicals does Chem-Dry use?
Chem-Dry actually does not use any chemicals. The “Chem” in our name is short for “Chemistry” because our core cleaning solutions were developed (and continue to be improved) using chemistry, not chemicals. We use a natural, Green-Certified cleaning product called…you guessed it, The Natural®, as our primary cleaner. As the name suggests, The Natural® doesn’t contain any soaps or phosphates and is non-toxic and hypo-allergenic. It’s completely safe for kids, pets, and your home. By contrast, most steam cleaners use soaps, detergents, and harsh chemicals in their cleaning process.
What is the best carpet cleaning method?
The Chem-Dry cleaning process is considered by many to be superior and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique Hot Carbonating Extraction® carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer-lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods require. This allows your carpets to dry faster, typically in 1-2 hours rather than 1-2 days. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that – through the power of carbonation – lifts dirt to the surface where it is whisked away. The Natural® is non-toxic and ideal for homes with kids and pets.
Why do I need protectant on my carpets?
Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
Not with Chem-Dry. Many carpet cleaners including steam cleaners use soaps and detergents in their process. This often leaves behind a sticky residue on your carpets that attracts dirt, leads to carpets re-soiling quickly after being cleaned, and often requires more frequent professional cleanings. As mentioned above, at Precision Chem-Dry, we use a natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain any soaps, detergents, or harsh chemicals, so it won’t leave any sticky or dirt-attracting residue.
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. The majority of our customers get their carpets cleaned 1-2 times per year. If you have kids, pets or if someone in your home has asthmas or allergies, it’s advisable to do it more frequently. Regular cleaning will not only improve your home’s interior appearance, but it will extend the life of your carpeting.
Should I vacuum before you arrive?
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Precision Chem-Dry uses up to 80% less water than steam cleaning because its carbonated cleaner, The Natural®, relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be suctioned away. This low water, low-pressure approach is healthier for your carpets, allows your carpets to dry in only 1-2 hours, and is also more environmentally friendly.
Can other carpet cleaning methods actually hurt my carpets?
Yes. Steam cleaning uses a process of forcing large quantities of soapy water into your carpets and then attempts to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days. Excessive moisture also leads to re-soiling, which is when your carpets actually attract dirt.
What is considered a room?
How long does it take for furniture to dry?
Do you offer protectant or stain guard for upholstery?
Yes, after the upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.
How does Chem-Dry clean upholstery?
We use our proprietary Hot Carbonating Extraction® cleaning method, featuring our core cleaner The Natural®. The carbonated cleaning bubbles release dirt, soil, airborne allergens, and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt and soil from your furniture, leaving it with a deeper, healthier clean than other alternatives.
How often do upholstery manufacturers recommend that you clean your furniture?
Most manufacturers recommend professional upholstery cleaning every 24-48 months. As with carpets, the presence of kids, pets, and those with allergies and asthma in the home necessitates more frequent cleaning to improve the overall healthiness of the home. If furniture is stained, saturated or has unwanted odor then it is ready for a cleaning.
Why should I have my upholstered furniture professionally cleaned?
Tile & Grout Cleaning
Why should I have my tile, stone and grout cleaned?
How often should I clean my tile, stone and/or grout?
Why should I have my grout lines sealed?
"Called Juan and he came out the same day. He honored first-time coupon and did a superior job. I was a little skeptical that my carpets were really clean. This is a wet process and takes time to dry. They looked ok when he left, but the next day when dry and we could open the windows we could tell a huge difference when the light came in and how much brighter the carpets were. I saved it information and now have a regular dependable carpet company. Thanks Juan!"
- Ernest B.
"Love love love the results. Yes, they are worth the price and the staff are amazing. Juan and the other gentleman, I was so happy I forgot to ask for his name, are so nice, professional and know what they are doing. I keep my cats little box in an empty extra closet. I so badly needed them to clean it but forgot to tell them when they came, even had the door closed. THEY STILL GOT IT!!!! I will be using Precision Chem-Dry from now on for my carpets and I will be having them back to do my beds and rugs. THANK YOU THANK YOU THANK YOU!"
- Adhara W.
GET IN TOUCH.
625 Spruce St, Pleasant Grove, UT 84062
Phone: (801) 905-1627
HOURS OF OPERATION:
Mon. - Fri. 7 AM - 7 PM
Sat. 8 AM - 2 PM
Sun. 8 AM - 5 PM (We don't send technicians out on Sunday, but we do answer calls!)
We provide superior carpet cleaning services throughout Utah County, including: Lehi, American Fork, Alpine, Highland, Lindon, Orem, Provo, Eagle Mountain, Saratoga Springs, Pleasant Grove, Bangerter, & Springville. We also service all of Salt Lake County & Davis County.
WE ACCEPT VENMO
*Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.