FREQUENTLY ASKED QUESTIONS

Yes, at Precision Chem-Dry we do occasionally offer coupons and special promotions. You can find our current coupons on our Coupons page. You should also follow us on Facebook, Google+ & Twitter to get the latest coupons for carpet cleaning in Highland, Springville, Eagle Mountain, Provo, and surrounding areas. 

All of the ingredients in Chem-Dry’s primary cleaner, The Natural®, are on the F.D.A.’s G.R.A.S. (Generally Recognized as Safe) list and are safe for your carpets, home, family, and the environment. As the name states, The Natural® doesn’t contain any harsh soaps or chemicals but is rather composed of natural elements that are safe for your carpets.

No, Precision Chem-Dry is not a steam cleaner. We use a carbonated cleaning solution combined with powerful suction to lift and remove dirt and grime from your carpets. As a result, we do not need to use the gallons of water that traditional steam cleaners use. Continue on to the next question below to see how Chem-Dry compares to steam cleaning.

Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. This process leaves you with wet carpets for 1-2 days. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.

Precision Chem-Dry’s process is very different. We use a carbonated cleaning solution called The Natural® that employs millions of microscopic bubbles to explode dirt from deep in your carpet fibers. The use of carbonation allows us to use a fraction of the water that steam cleaners require. After the carbonation releases and lifts the dirt, our high powered equipment agitates and extracts the dirt and moisture from the carpet. No sticky residue, no excessive moisture – just clean, healthy carpet and quick dry times.

Chem-Dry actually does not use any chemicals. The “Chem” in our name is short for “Chemistry” because our core cleaning solutions were developed (and continue to be improved) using chemistry, not chemicals. We use a natural, Green-Certified cleaning product called…you guessed it, The Natural®, as our primary cleaner. As the name suggests, The Natural® doesn’t contain any soaps or phosphates and is non-toxic and hypo-allergenic. It’s completely safe for kids, pets, and your home. By contrast, most steam cleaners use soaps, detergents, and harsh chemicals in their cleaning process.

The Chem-Dry cleaning process is considered by many to be superior and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique Hot Carbonating Extraction® carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer-lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods require. This allows your carpets to dry faster, typically in 1-2 hours rather than 1-2 days. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that – through the power of carbonation – lifts dirt to the surface where it is whisked away. The Natural® is non-toxic and ideal for homes with kids and pets.

Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.

Not with Chem-Dry. Many carpet cleaners including steam cleaners use soaps and detergents in their process. This often leaves behind a sticky residue on your carpets that attracts dirt, leads to carpets re-soiling quickly after being cleaned, and often requires more frequent professional cleanings. As mentioned above, at Precision Chem-Dry, we use a natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain any soaps, detergents, or harsh chemicals, so it won’t leave any sticky or dirt-attracting residue.

The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. The majority of our customers get their carpets cleaned 1-2 times per year. If you have kids, pets or if someone in your home has asthmas or allergies, it’s advisable to do it more frequently. Regular cleaning will not only improve your home’s interior appearance, but it will extend the life of your carpeting.

Precision Chem-Dry uses up to 80% less water than steam cleaning because its carbonated cleaner, The Natural®, relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be suctioned away. This low water, low-pressure approach is healthier for your carpets, allows your carpets to dry in only 1-2 hours, and is also more environmentally friendly.

Yes. Steam cleaning uses a process of forcing large quantities of soapy water into your carpets and then attempts to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days. Excessive moisture also leads to re-soiling, which is when your carpets actually attract dirt.

Yes, after the upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.

We use our proprietary Hot Carbonating Extraction® cleaning method, featuring our core cleaner The Natural®. The carbonated cleaning bubbles release dirt, soil, airborne allergens, and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt and soil from your furniture, leaving it with a deeper, healthier clean than other alternatives.

Most manufacturers recommend professional upholstery cleaning every 24-48 months. As with carpets, the presence of kids, pets, and those with allergies and asthma in the home necessitates more frequent cleaning to improve the overall healthiness of the home. If furniture is stained, saturated or has unwanted odor then it is ready for a cleaning.